AI Health Companion

Meet Belinda. Your health — ask anything.

Belinda is the AI companion inside the merago One app. She answers your health questions in plain language — then helps you close the loop: book care, order medicine, and save records she remembers for next time.

Coming soon to the App Store & Google Play
Answers in plain language Remembers your history Private & secure
Ask anything

Real answers about your health, anytime

No wait rooms, no jargon. Belinda explains what's going on in plain language and remembers the details that matter.

Symptoms
"I've had a headache and dizziness since morning — should I worry?"
Medications
"Can I take this painkiller with my blood pressure tablet?"
Lab & reports
"What does my thyroid report actually mean?"
Prevention & wellness
"Which screenings should I get at my age?"
Mental health
"I've been feeling anxious and not sleeping well lately."
Family health
"My mother's sugar reading is high — what should we do?"
The difference

Then close the loop

Most health AIs stop at advice. Belinda turns the answer into action — carrying your symptoms, history and records straight into the next step.

1

Book care in a tap

The symptoms Belinda understood are pre-filled into your consultation — no retyping.

  • Get a doctor now, on demand
  • Video, audio, chat or in-person
  • Or schedule an appointment
2

Save it to your record

Prescriptions, reports and notes land in your HealthVault — and become context Belinda uses next time.

  • Medical records & prescriptions
  • Medications & insurance
  • Any document, photographed or uploaded
3

Follow through in the chat

Order medicine, set up a lab test, or update your Health Score — right from the conversation.

  • Order medicine to your pharmacy
  • Book lab tests & diagnostics
  • Find clinics & labs nearby
Case study

One question. A whole care journey.

Here is Belinda closing the loop for real — from a single question to a booked consultation, with your records and symptoms carried the whole way.

Belinda chat: the user asks what their health score looks like and to pull up their latest lab results
1Ask anything

It starts with a question

“What’s my health score?” Belinda answers on the spot — 64, needs attention — then offers to dig into your latest lab results. No forms, no uploads.

Belinda pulls the most recent Thyroid Profile from HealthVault and explains the key findings
2Reads your records

She opens your HealthVault

Belinda finds your most recent Thyroid Profile and explains every value in plain language — what’s low, what’s high, and what it means for you.

Interactive trend charts of TSH and thyroid markers over time inside the Belinda chat
3Sees the trends

One number becomes a story

She charts how your TSH and thyroid markers have moved over months — so you see the direction of travel, not just today’s reading.

Belinda lists possible red flags linking abnormal thyroid levels, palpitations and weight gain to hyperthyroidism
4Connects the dots

Flags what matters

You mention new symptoms. Belinda links them to your labs and surfaces the red flags — pointing to possible hyperthyroidism — and suggests a care pathway.

Belinda lists endocrinologists nearby with distance, ratings and a one-tap call button
5Uses your location

Finds care near you

For specialties booked outside the app, she lists endocrinologists closest to you — with ratings, distance, open-now status and one-tap call.

A Primary Care Request screen with the symptoms Belinda extracted already filled in and a consultation mode chosen
6Symptoms carried over

Books it, already filled in

For in-app care, Belinda opens a consult with your symptoms pre-filled — rapid weight gain, palpitations, abnormal thyroid. Pick video, audio, chat or in-person.

Checkout screen paying for the consultation with the Merago HSA wallet, total zero
7Pay your way

Check out in a tap

Settle up with your Merago HSA, credit balance or FitCoins — here the wallet covers it and the total lands at ₹0.

Consultation management screen showing the request awaiting response with symptoms, HealthVault records and medications attached
8Loop closed

Booked — with the full picture

The request is placed with your symptoms, HealthVault records and medications attached, so the doctor starts already knowing your story.

Personal by design

Belinda remembers you

The records you save aren't just stored — they're the memory behind every answer. The more Belinda knows, the more the guidance fits you.

HealthVault

Medical records, medications, insurance and documents — organised and always to hand.

Health Score & trends

Add your vitals and lab values to track a living picture of your health over time.

Smart reminders

Upcoming consults, medication and follow-ups surface right when you need them.

Care for family

Add caregivers and dependants, and manage the people you love from one place.

More of the app

Everywhere else Belinda takes you

The case study is just one path. Swipe through the other services waiting inside merago One — video walkthroughs are on the way.

HealthScore screen: a colour-coded score gauge reading 58 Fair, a trend chart and Add Vitals prompt
HealthScore
Know your number
Primary Care Request: choose symptoms and a video, audio or chat consultation mode
Care on demand
See a doctor now
Specialities screen: browse care categories from dermatology to family medicine
Specialties
Every kind of care
My Consultations: past and upcoming visits with receipts, prescriptions and status
Consultations
Receipts & prescriptions
Mental health screen: How are you feeling today, with topics to get the right support
Mental health
Support for how you feel
Skincare Case Review: pick a skin concern and take a photo for a dermatology review
Skin care
Dermatology by photo
Ask Our Medical Experts: submit your concerns and documents for an expert opinion
Second opinion
Expert review in days
Lab Services: search test packages with transparent pricing and add them to a cart
Lab tests
Book diagnostics
Pharmacy Services: check delivery, add medicines or upload a prescription and chat to a pharmacist
Pharmacy
Order medicine
HealthVault: your medical records, medications and documents organised in one place
HealthVault
All your records
HealthTrack: log blood pressure, blood sugar and oxygen saturation over time
HealthTrack
Log your vitals
Health Savings Account: balance, credit and a history of payments and top-ups
Wallet & HSA
Savings & payments
Video walkthroughs coming soon
One app, whole-health

Everything Belinda can set in motion

Behind the chat is a full stack of connected care — reachable in a tap, whenever you need it.

Ask Belinda24/7 AI companion
Doctor consultsVideo · audio · chat · in-person
AppointmentsBook & schedule
Care on DemandGet a doctor now
Second OpinionExpert & report review
Mental HealthConfidential support
Skin CareDermatology by photo
PharmacyOrder medicine
Labs & DiagnosticsTests & packages
Home CareCare at your door
HealthVaultRecords & documents
Health ScoreTrack your vitals
ABHAIndia health ID
CaregiversCare for family
Wallet & HSASavings · credit · FitCoins
Your languageEnglish, Hindi & more
How it works

Ask. Understand. Act.

Three steps, one conversation — from a question at 3am to care that actually happens.

1

Ask

Type or speak your question — attach a report or photo if it helps.

2

Understand

Belinda answers in plain language, informed by the records you've saved.

3

Act

Book, order or save in a tap — your context carried all the way through.

Trust

Your health data is yours

Belinda is built on privacy. Your records are encrypted, never sold, and always under your control.

EncryptedYour records are protected in transit and at rest.
Private by designYour data is never sold. It powers your care, nothing else.
ABDM-alignedLink your ABHA health ID with consent, on your terms.
You're in controlDecide what to share, with which doctor, and when.
Coming soon

Be first to meet Belinda

merago One is launching soon on the App Store & Google Play — we can't wait for you to meet Belinda.

Coming soon to the App Store & Google Play.